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Your experience and satisfaction matters. We strive to provide the best service we can to our customers and want to know how we can improve. Please provide your feedback if we've missed the mark or tell us what we have done right. Feel free to ask questions, too. You can fill out the form provided, give us a call, or send a secure message through Online Banking. We look forward to hearing from you.

Quick Answers

Customer Service

Monday - Friday: 7:00 a.m. CT - 9:00 p.m. CT
Saturday: 8:00 a.m. CT - 5:00 p.m. CT

Local:
Toll Free: 877.280.1862

24-Hour Banking Services:

  • Telephone Banking
    • Toll Free: 866.499.4288

  • Card Services
    • Debit Card: 877.280.1862
    • Credit Card: 877.346.1418

Commercial Service and Support

Monday – Friday: 8:00 a.m. CT - 7:00 p.m. CT

Toll Free: 877.812.1566

Wealth Advisory Support

Questions related to individual or personal investment accounts, IRAs, trusts or other advisory services.

Monday – Friday: 8:00 a.m. CT - 5:00 p.m. CT

Local: 913.234.2598
Toll Free: 833.982.0038

Retirement Planning Services

For employee or employer questions related to a 401(k), 403(b), or employer sponsored retirement plan. Visit our contact page at htlfrps.com.