You may call us at 913-338-HELP (-4357) between 7:00 am and 6:00 pm Monday through Friday and 8:00 am and 3:00 pm on Saturday, or send us an email message detailing your request 24 hours a day, 7 days a week using the online form below.
You may contact our Helpline at helpline@bankbv.com. As a reminder, please do not send any personal information such as account numbers, social security numbers or other identifiable information.
Lost or Stolen Card? Call 1-800-500-1044 to report your debit card lost or stolen.