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You may call us at 913-338-HELP (-4357) between 7:00 am and 6:00 pm Monday through Friday and 8:00 am and 3:00 pm on Saturday, or send us an email message detailing your request 24 hours a day, 7 days a week using the online form below.

You may contact our Helpline at helpline@bankbv.com. As a reminder, please do not send any personal information such as account numbers, social security numbers or other identifiable information.

Lost or Stolen Card?
Call 1-800-500-1044 to report your debit card lost or stolen.


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